Privacy Policy

Howser & Associates, PLLP

Last Updated 01/07/2026

Introduction

Welcome to the website of Howser & Associates, PLLP (“we,” “us,” “our,” or “the Firm”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect through this website [Insert Website URL] (the “Site”), how we use it, and how we safeguard your data.

By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you in the following ways:

A. Information You Voluntarily Provide

When you contact us through the Site (e.g., contact forms, email links, or SMS opt-in forms), we may collect:

  • Name

  • Email address

  • Phone number (including mobile phone numbers provided for text messaging communication)

  • Any information you choose to provide in a message or inquiry

Important: This Site is not intended for the transmission of confidential or attorney-client privileged information.

B. Automatically Collected Data

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and browsing actions

  • Cookies or similar tracking technologies

This data helps us improve Site functionality and user experience.

2. SMS Text Messaging Communications

If you choose to provide your mobile phone number and opt-in to receive text messages from Howser & Associates, PLLP, the following terms apply:

  • Consent: By checking an opt-in box or submitting a form that requests text communications, you are consenting to receive recurring informational, transactional, or administrative SMS messages from the Firm. Consent is not a condition of purchase or representation.

  • Frequency: Message frequency varies based on your interactions with us, updates to your inquiries, or ongoing case-related notifications.

  • Opt-Out: You can opt-out of receiving SMS messages at any time. Simply reply STOP to any text message you receive from us. After you send the message STOP, we will send you one final confirmation text. After this, you will no longer receive text messages from us unless you choose to opt-in again.

  • Support: If you experience issues or need assistance with our text messaging program, reply HELP to any message, or contact us directly at (615) 801-8602.

  • Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, please contact your wireless provider.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested information

  • Manage your requested communication preferences, including SMS text messaging

  • Improve the Site and its usability

  • Communicate with you regarding services or Firm updates

  • Maintain security and troubleshoot issues

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site may use cookies or similar tools to:

  • Optimize performance

  • Understand visitor usage

  • Enhance your browsing experience

You may disable cookies through your browser settings; however, the Site may not function at full capacity if you do so.

5. Data Storage and Hosting

Our Site may be hosted using GoDaddy or related hosting services. While we take reasonable steps to secure personal information, no online transmission or storage system is completely secure.

By using the Site, you acknowledge the inherent risks of online communication and accept responsibility for managing your data privacy accordingly.

6. Sharing of Information

We may share personal information only when necessary:

  • With employees, contractors, or service providers who need it to respond to your inquiries.

  • To comply with legal obligations or protect our rights.

  • With your consent when applicable.

SMS Privacy Exclusion: Notwithstanding any other provision in this Privacy Policy, mobile phone numbers collected for the purpose of SMS text messaging and any associated text messaging consent will not be shared, sold, or rented to outside parties, third parties, or affiliates for marketing or advertising purposes under any circumstances.

7. Confidential and Legal Information

Howser & Associates, PLLP adheres to professional standards for protecting confidential and privileged client information. However:

  • This website is not designed to collect, store, or transmit attorney-client privileged, case-specific, or confidential legal information.

  • If you are considering becoming a client, do not submit confidential documents, evidence, medical information, or case details using website forms. Contact us by phone or through secure attorney-client communication channels.

8. MyCase Client Portal

If an attorney-client relationship is formally established, you may be granted access to MyCase, our secure online client portal. Through MyCase, you may:

  • Communicate with Firm personnel

  • Upload or receive case documents

  • View case progress, appointments, and messages

All case information, legal documents, and privileged communications are stored and managed in MyCase, not on this Site. MyCase maintains its own Privacy Policy and security infrastructure. We encourage clients to review those terms when using the portal.

9. LawPay Payment Processing

For online credit card or electronic payments, we use LawPay, a secure payment technology designed specifically for law firms and compliant with PCI-DSS financial security standards.

When you make a payment:

  • You are redirected to LawPay’s secure payment portal.

  • Your financial information is encrypted and transmitted directly to LawPay.

  • We do not collect, transmit, store, or have access to your credit card or bank account details.

LawPay may collect limited billing details solely for verification and transaction completion.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights concerning your personal information, including:

  • Access to the information we hold about you

  • Request correction or deletion of personal data

  • Restrict or object to certain data uses

To exercise these rights, please contact us using the information below.

11. Links to Third-Party Sites

Our Site may contain links to external websites (including MyCase and LawPay). We are not responsible for the privacy practices or content of these third-party sites. You should review the privacy policies of any external site you visit.

12. Children’s Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that such data has been submitted, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy occasionally. When changes occur, we will revise the “Last Updated” date at the top of this page. Continued use of the Site constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we manage personal information, please contact:

Howser & Associates, PLLP

1500 Medical Center Pkwy, Suite 3 A-1

Murfreesboro, Tennessee, 37129

(615) 801-8602